[diana_eva]

If you use www.bridgebase.com/myhands to analyse your results, the handviewer tool has just been upgraded:

• You will now see card by card play when using the NEXT button, with an option to change it to trick-by-trick
• There is a PLAY button, which allows you to click and play any card as you wish, for what-if analysis

Check it out! Notice the new "Play" button that allows you to replay a deal any way you like:

---

[Bbradley62]

I've read this announcement here (which probably belong in "Announcements", not "Suggestions"), and the (identical?) one on the website, and tried to use the new features.

• The Next button still works the same as before, which I actually prefer.
  
• The Play button is half covering the Rewind button.
  
• I can't figure out how to make the Play button work.

[gwnn]

It works for IE for me (the button is where it should be and it does what it is supposed to) but not Chrome (the "play" button covers the other buttons and does nothing). It's a very cool new feature, I am even considering switching to Internet Explorer for it

[Bbradley62]

I'm using IE10 in Windows8 and it doesn't work for me.

[gwnn]

Mine is IE11 in Windows 7. I guess the sum of the two versions being 18 is not enough.

[diana_eva]

 Bbradley62, on 2014-July-08, 13:06, said:

I've read this announcement here (which probably belong in "Announcements", not "Suggestions"), and the (identical?) one on the website, and tried to use the new features.

• The Next button still works the same as before, which I actually prefer.
• The Play button is half covering the Rewind button.
• I can't figure out how to make the Play button work.

I'll post in announcements too, with a link here in case anyone wants to comment. Done.

Click on Options, there's a new option there for card by card / trick by trick play.

To make the Play button work, click it. A yellow message saying "Select cards to play for all 4 players" should appear. Check whose turn it is to lead/play. You can only play a card from whoever is on lead.

This post has been edited by diana_eva: 2014-July-08, 13:25

[diana_eva]

 gwnn, on 2014-July-08, 13:13, said:

Mine is IE11 in Windows 7. I guess the sum of the two versions being 18 is not enough.

Chrome with Windows 7 works for me.

[winkle]

 Bbradley62, on 2014-July-08, 13:06, said:

I've read this announcement here (which probably belong in "Announcements", not "Suggestions"), and the (identical?) one on the website, and tried to use the new features.

• The Next button still works the same as before, which I actually prefer.
  
• The Play button is half covering the Rewind button.
  
• I can't figure out how to make the Play button work.

Try clearing your web browser cache.

[steve2005]

 winkle, on 2014-July-08, 13:30, said:

Try clearing your web browser cache.

don't want to clear my cache, it will get rid of saved password and preferences.

Windows 7 32 bit

IE11 doesn't work

Chrome does work




edit: my laptop which has windows 7 64 bit had the same results

[gwnn]

wrong thread

[Bbradley62]

 diana_eva, on 2014-July-08, 13:16, said:

To make the Play button work, click it.

Gee, why didn't I think of clicking it to try to make it work? I did that, and absolutely nothing happens.

[Bbradley62]

It works in IE8 in Windows7.

In the version where it works, the "Play" button is at the right end of the buttons along the bottom. In the version where it doesn't work, the "Play" button is at the far left side of that area, partially covering up the "Rewind" button, both when I see the diagram in the OP and when I go to the website myself.

[diana_eva]

 Bbradley62, on 2014-July-08, 15:53, said:

Gee, why didn't I think of clicking it to try to make it work? I did that, and absolutely nothing happens.

I cd have started with make sure your computer is plugged in

[gwnn]

Ahhhhh. It's the BBO Forum T-ifier. If you turn the Chrome extension off, it will work. At least it did for me.

[BillHiggin]

Using windows 7, I get the fatal "play button on left, play and options do not work" using both firefox and chrome. I tried IE11 and the handviewer did not display at all (but I never use IE anyway).

Using Linxx with chromium, it works fine.

EDIT - update, after restarting computer, it is working in both chrome and firefox (but IE-11 seems hopelessly lost - no real loss)

[inquiry]

using IE 11 it didn't work for me. I clicked on tools, compatibility setting" and removed www.bridgebase.com from the compatibility mode. Then the new handviewer features worked. Not sure why I had the compatibility setting set for bridgebase, maybe something related to the forum. Anyone remember why I would have set it that way? I don't.

[gwnn]

Doesn't work in Linux on Chrome or Firefox. Play button on the left. I even clicked it as a last resort and it didn't work.

[fred]

For those of you who see the Play button on the left, when you click Options do you see an entry either for "Trick by trick" or for "Card by card"?

If no then for some reason you are picking up the old version of the software (which would also explain the placement of the Play button and the fact that it does nothing when clicked). All I can suggest for now is that you clear your browser's cache and try again.

If yes (or if clearing your cache doesn't help) then the problem is likely on our end. If so we will get a fix up as soon as we can. Thanks for your patience.

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com

[Antrax]

I had this issue and clearing the cache fixed it (FF 30, Windows 7)

[paulg]

On Chrome, I found that disabling all my extensions fixed the problem and it all still worked when I re-enabled them. This might be similar to clearing the cache.