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If one of your favorite games is still missing, please check back a little later -- we'll have everything back just the way it was
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UPDATE 3:
- The old tournament list has been restored for all players -- you should no longer see errors when viewing pending tournaments.
- Robot games are running normally again after we scaled up server capacity.
- To ease the load, the Weekly Free Instant Tournament, and the Solitaire games remain discontinued (temporarily). These will return as soon as systems are stable.
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UPDATE 2:
There's still no ETA from Amazon on resolving the issue. In the meantime, we've moved some of our robot servers and temporarily deactivated a few more games, including the Free Weekly Tournament and Solitaire.
We've also restored the older tournament list for some players. Our team continues to adjust and scale up wherever possible while we wait for Amazon to fix the problem on their side.
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UPDATE: The issues at Amazon are still ongoing and overloading the robot servers.
We have closed the big free daylong tournaments to ease the load (sorry!) and we're looking into other solutions to mitigate the issue until Amazon resolves the situation.
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There is a global AWS (Amazon Web Services) issue currently affecting parts of BBO.
At the moment, the most visible symptom is that tournament lists may fail to load.
As the outage continues on Amazon's side, we're seeing increased load on other systems, such as the robot servers, which rely on AWS to scale. Depending on how long the issue lasts, some additional features may also be affected.
What still works (and is unlikely to be impacted):
- Casual tables: You can still play, chat, and socialize.
- Team matches: Any BBO player who is not a "newbie" can start one; anyone can join open team matches looking for players.
Our team is aware and actively working with our service providers to resolve the issue as soon as possible. We apologize for the inconvenience and appreciate your patience.